At Hot Chemist, We’re Thinking Differently

Our Service to you

As an online pharmacy, we take the hassle out of getting your NHS prescriptions. Say goodbye to waiting in queues, spending on fuel, or dealing with bad weather. We deliver your medication straight to your door for added convenience utilising our own vans* with trained employees or carrier service on a next day service.

NHS Pharmacy First

Hot Chemist is an Online Pharmacy (DSP) that participates in the Pharmacy First scheme, a UK initiative designed to improve access to healthcare advice and treatments. Under this scheme, pharmacists can provide online consultations and treatments, from the comfort of your home, for minor health conditions without the need to see a GP, helping to ease pressure on surgeries and reduce waiting times for patients.

Hassle-free service by working directly with your GP

If you’re registered with a GP in England, you can enjoy a streamlined experience with your NHS repeat prescriptions. Most GP surgeries in England now use electronic prescription services, meaning there’s no need to collect a paper prescription and take it to the pharmacy yourself.

How we work with your GP

At Hot Chemist, we work closely with your GP to ensure a seamless medication service, so it’s one less thing to worry about.. When you order your repeat prescription, we immediately liaise with your GP to request approval. Once your GP provides the electronic prescription, our dedicated pharmacy team thoroughly reviews and dispenses your medication. Your medicine is then delivered promptly to your doorstep using our reliable FREE delivery service, ensuring that you receive your prescriptions without hassle or delays.

About Us

At Hot Chemist, we pride ourselves on our personalised approach, offering tailored services to meet the unique needs of each patient. By working directly with GPs and utilising the NHS Electronic Prescription Service (EPS), we ensure efficient and timely dispensing and delivery of prescriptions. Our dedicated team of healthcare professionals strive to provide an experience that is both caring and seamless, always putting the well-being of our patients first.

Founded in 2016, Hot Chemist has steadily grown year on year, expanding its reach and enhancing its services to better serve patients across England.  In December 2023, Hot Chemist was acquired by new owners with extensive experience in the healthcare sector. Our family has been actively involved in the pharmaceutical supply chain for many years. This deep knowledge and expertise bring a fresh perspective and renewed dedication to delivering top-quality healthcare services.

We are committed to delivering exceptional customer service, focusing on making healthcare accessible, convenient, and reliable. Our growth is driven by a deep commitment to patient care and a close relationship with our customers, employees, and healthcare professionals.

We continue to innovate and improve our services, offering not just prescription management but also health advice and support, all from the comfort of your home. As we look to the future, Hot Chemist remains focused on delivering exceptional care and strengthening our role as a trusted partner in the healthcare community.

*Please refer to the T&Cs for more details.

Your Hot Chemist Team

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